This Privacy Policy explains how NGOC ANH ENERGY DEVELOPMENT JOINT STOCK COMPANY ("EveryPart", "we", "us") collects, uses and shares personal information when you visit or buy from our website.
Information we collect
- Order and contact information: your name, email address, shipping address and (optionally) phone number when you place an order.
- Account information: if you create an account, your name, email address and password (stored only as a one-way hash).
- Payment information: payments are handled by our payment processor. Your card number is entered directly with the processor and is never stored on our servers.
- Technical information: your IP address and basic request data (such as browser type and pages requested), used to keep the site secure and prevent fraud.
Cookies and similar technologies
We use only essential cookies and browser storage: a sign-in cookie when you log in to your account, and your shopping cart, which is saved in your own browser. We do not use advertising or cross-site tracking cookies. If that changes, we will update this policy first.
How we use your information
- To process, ship and deliver your orders, including order confirmations and shipping updates.
- To provide customer service and handle returns and refunds.
- To prevent fraud and keep our website secure.
- To comply with legal, tax and accounting obligations.
We don't send marketing emails unless you have asked to receive them.
How we share your information
We share personal information only as needed to run our business:
- Suppliers and fulfillment partners, who receive your name, shipping address and phone number so they can ship your order directly to you.
- Shipping carriers, to deliver your package.
- Our payment processor, to process payments and refunds.
- Service providers that host our website, store data and send emails for us, under agreements that require them to protect your information.
- Authorities, when required by law or to protect our rights.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
How long we keep it
We keep order records for as long as needed to fulfil your order and to meet legal, tax and accounting obligations. Account information is kept until you ask us to delete your account.
How we protect it
We are based in Vietnam, so your information may be accessed by our team from Vietnam, and it may be stored or processed in other countries where our service providers operate. We protect it the same way wherever it is processed.
Our website uses HTTPS encryption. Shipping addresses and phone numbers are encrypted in our database, passwords are stored as one-way hashes, and access to customer data is limited to people who need it to serve you.
Your rights
Depending on where you live (for example California and other US states with privacy laws), you may have the right to:
- know what personal information we hold about you and receive a copy;
- correct inaccurate information;
- delete your personal information, subject to our legal obligations;
- opt out of the sale or sharing of personal information (we do neither).
To make a request, email contact@everypart.store. We verify requests using the email address on your order and respond within 45 days. We will not treat you differently for exercising your rights.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date on this page shows when it last changed.
Contact us
NGOC ANH ENERGY DEVELOPMENT JOINT STOCK COMPANY
Lot 26 TT4C, Van Quan – Yen Phuc Urban Area
Ha Dong Ward, Hanoi
Vietnam
Email: contact@everypart.store
Phone: +84 981 850 618