We want you to be happy with your purchase. If something isn't right, you can return it within 30 days of delivery.
Return window and conditions
- Items can be returned within 30 days from the date they were delivered.
- Items must be unused and in the condition you received them, with all parts, accessories and original packaging.
- Items sold as used or refurbished can be returned on the same terms; their condition is described on the product page.
Items we can't accept
- Items returned after the return window.
- Items that have been used, damaged after delivery, or are missing parts.
- Items damaged by misuse or improper installation.
How to start a return
- Email contact@everypart.store with your order number and the item(s) you want to return.
- Within 2 business days we reply with return instructions and a return address in the United States. Please don't send items back without contacting us first — returns sent to the wrong address can't be processed.
- Ship the item within 14 days of receiving the instructions, using a trackable service, and send us the tracking number.
Return shipping costs
For returns that aren't due to our error (for example, if you changed your mind or ordered the wrong item), you pay the return shipping cost. We do not charge restocking fees.
Damaged, defective or incorrect items
If your item arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery (a photo helps). We will send a replacement or give you a full refund, including any shipping charges, and we pay for the return shipping.
Refunds
- Refunds go back to your original payment method within 5 business days after we receive and inspect the returned item. We email you when the refund is issued.
- Depending on your bank, it can take another 5–10 business days for the refund to appear on your statement.
- If you paid for shipping, the original shipping charge is refunded only when the return is due to our error.
Exchanges
We don't offer direct exchanges. Return the item for a refund and place a new order for the item you want.
Cancellations
You can cancel any order that hasn't shipped by emailing contact@everypart.store. Your card is only authorized at checkout and is charged when your order is confirmed for shipping: if you haven't been charged yet, the authorization is released; otherwise you get a full refund. Orders that have already shipped can be returned under this policy.
Contact
Email contact@everypart.store
Phone +84 981 850 618